Grievance Redressal Cell

GRIEVANCE REDRESSAL CELL

The function of the cell is to look into the complaints lodged by any student, and judge its merit. The Grievance cell is also empowered to look into matters of harassment. Anyone with a genuine grievance may approach the department members in person, or in consultation with the class in-charge.

Objective

A Grievance Cell should be constituted for the redressal of the problems reported by the Students of the College with the following objectives:

To accept written grievances from students and staff related to the system.
To create and implement a mechanism to handle the reported grievances.
To forward the findings to the Management if necessary for further action.
To listen, record and scrutinize the grievances submitted to them by the Staff and Students and take necessary steps immediately.
To convene periodical meetings to discuss whether the grievances have been settled.
To make a follow-up of these matters at regular intervals till their final disposal.
To maintain strict confidentiality, if necessary.